This is the WORST company I have ever had to deal with. The so called customer service reps are horrible. They are rude, not helpful what so ever and refuse to let you talk to a mgr or spv. They also hang up on you. I am refinancing my vehicle thru another company and spreading the word NOT to use this company!!
so an update to this post- I just had to spend almost an HOUR on the phone again over an issue they again caused. They pulled my payment out early after I called them over a week ago to confirm it would be coming out on the 22nd. So they have now caused my bank account to overdraft and when I explained to TANIESHA how humiliating that was, I was told "lets not be extra." Im sorry, but most of us (clearly NOT the agents that this company employs" walk around with negative banking accounts. I told her to put her supervisor on the phone now and she still wanted to argue. This company absolutely sucks and I cannot believe they are still in business.
These people are so rude. I have never been late and when I called and asked to move my payment date, I was treated like scum. When I asked to speak to a supervisor, I was told no. The reps attitude and tone was horrendous. I think I will be exploring my options to move my loan elsewhere at this point. stop treating your customers like trash.
Seems like my balance stays the same and the people are rude. Thinking about refinancing my car with someone else. This company is a no go!
I have never left a review for a business or company. I’ve heard the company has merged and the OFallon, Missouri office (this review is 100% based on) soon will no longer be in business. The assistance provided today from the Ohio office was 100% helpful ! Usually it’s not the company, it’s almost always the customer Service which OFallon, Missouri employs completely lacked. Best wishes to them.
Horrible company. The people are rude and treat their customers poorly. Worst service I’ve received from any company I’ve worked with. Do not recommend.
Bluefin Auto Finance is a US Finance company based in O Fallon, Missouri. Bluefin Auto Finance is located at 117 Triad Center W, O'Fallon, MO 63366, USA.
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